For property managers in Switzerland, tenant turnover is one of the busiest periods in their daily work. During the handover inspection, every detail is checked, but one issue repeatedly leads to disputes and high costs: glass surfaces. Whether it is deep scratches on a lift-and-slide door, etched glass caused by incorrect cleaning or small shell-shaped chips along the edges, glass damage is often expensive and can delay the handover to the next tenant.
In cities such as Zurich, Bern and Lugano, pressure on the housing market is high. No property management company can afford long vacancy periods caused by glass replacement lead times. Through our brand GLASSRESQ, Polygon Smart Repair offers property management companies a process that minimises these concerns and significantly reduces maintenance costs.
The Legal Grey Area: Wear and Tear or Damage?
A common question is: Is the tenant responsible for the scratch? As a general rule, fine hairline scratches caused by years of normal cleaning are considered normal wear and tear. However, deep scratches caused by improper handling, such as the use of abrasive scouring pads or metal scrapers, are considered tenant-related damage.
Accurate documentation during the handover inspection is therefore essential. We support property managers throughout Switzerland, from our headquarters in Wädenswil to Giubiasco, by providing professional assessments to determine whether the glass can be repaired.
Fast Repairs: The Advantage for Property Managers
Time is a property manager’s biggest enemy. Conventional glass replacement often takes weeks due to measuring, ordering and installation. Our GLASSRESQ technology allows us to repair the damage directly on site, usually within half a working day.
- No removal required: Repairs are carried out while the glass remains installed.
- Clean and efficient process: We work dust-free, allowing the apartment to be prepared for the next tenant immediately.
- Cost efficiency: Since our repair costs are only a fraction of the price of new glass, maintenance budgets remain under control.
One Partner for Your Entire Property Portfolio
Whether you manage a single property in Wetzikon or a nationwide portfolio stretching from Geneva to St. Gallen, Polygon is your central point of contact. We offer standardised processes and transparent fixed prices for glass repairs, significantly reducing your internal administrative workload.
Take Action Instead of Reacting
Make glass surface repair a standard part of your property handover process. A quick call to us can save you significant replacement costs and help ensure that new tenants move into a home in excellent condition.
Do you manage properties and are currently dealing with glass damage? Let us discuss a framework agreement for your maintenance requirements. We assess your existing properties and provide fast, straightforward solutions for crystal-clear results.
